EMSS 2013 Proceeding

An analytical hierarchy process methodology to evaluate IT solutions for organizations

Authors:   Spiros Vasilakos, Chrysostomos D. Stylios, John Garofalakis

Abstract

Nowadays organizations continuously update, adopt or introduce new Information Technology Systems within their structure. This requires great resources in capital, staff and time. Selection and adoption of the proper information system and/or technologies must be performed in a way which will ensure that the system will meet the requirements and will fit in the organization?s procedures and structure. This paper proposes a methodology for selecting the appropriate solution for an organization among the available options. It describes the requirement analysis phase where the selection criteria are defined and the available solutions are evaluated. For the evaluation of the different solutions, the Bipolar Analytic Hierarchical Process (BAHP) is proposed. The best solution is selected so as to fulfill the functional requirements and the requirements of the organization regarding the maintenance needs and the cost. The proposed approach is tested for the case of the Port Authority of Igoumenitsa, Greece.

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