2011
HMS 2011 Proceeding
The Composite Supply Chain Efficiency Model
Authors: Leila L. Goedhals-Gerber, Hendrik Retief Gerber
Abstract
In an effort to compete globally, South African supply chains must achieve and maintain a competitive advantage. One way of achieving this is by ensuring that South African supply chains are as efficient as possible. Consequently, steps must be taken to evaluate the efficiency levels of South African supply chains. This paper discusses the composite supply chain efficiency model using variables specifically identified as problem areas experienced by South African supply chains. The composite supply chain efficiency model evaluates the overall efficiency of a supply chain based on three criteria, namely, reliability efficiency, cost efficiency and speed efficiency. It identifies bottlenecks along the supply chain and in so doing identifies key focus areas for firms if they want to improve their overall efficiency and become more competitive.
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