Authors: Kanyarat Luangmul, Juta Pichitlamken, Waressara Weerawat
We develop a simulation model of a clinical laboratory for a complete blood count (CBC) test in a large private hospital. The model will be used for experimenting with new lab layouts and new work processes for the CBC test to reduce the turnaround time which is defined as total time in process. The average value from the simulation model is 72.07 ± 0.9 minute compared with 73.08 ± 22.9 minute from the empirical data. A new CBC test layout was created by the Relationship Diagram method to improve the work flow of medical technologists. The new turnaround time is reduced to 57.03 ± 1.12 minutes.