Authors: Marcos Simas Magalhães, Miguel Cezar Santoro
The evaluated company develops, manufactures and supports aircraft for the commercial, executive and military markets, and is developing new products for the executive market. In order to support this fleet in the American market, a new spare parts distribution and maintenance services network is being developed. This work has the objective of defining the quantity and location of service centers and the corresponding distribution center. To do that the spare parts inventory levels in each location were taken in consideration in order to minimize transportation and inventory carrying costs and attend the established service levels in an alignment with the competitive and supply chain strategies. The methods employed were simulation, to evaluate each alternative, and meta-heuristics, to search for the best solutions. The results led to locating the distribution center in Menphis and to a quantity of 7 service centers, much less than the current solution.