2016
MAS 2016 Proceeding
Innovation process improvement ? a best practice approach
Authors: S. M. Saad, M.N. Alafeefi
Abstract
Many process improvements attempt to predict and measure but lack a systematic and scientific process of verification and validation. This paper proposes an innovative idea to improve the packaging claiming area in Dubai airport using a best practice approach which integrates discrete event simulation modelling and several lean tools such as value stream mapping (VSM), Kanban system and Pareto analysis. This will allow a thorough examination of the proposed improvements and also permit quick verification and validation without any financial implication. The obtained results proved the feasibility of the proposed innovative idea in this paper and the concerned performance measure are improved massively. In addition, the introduction of the Kanban Cards and operating in a pull system environment make the arrival terminal at Dubai airport as a state of the art terminal.
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