Authors: Galina Merkuryeva, Vitaly Bolshakov
Data mining, simulation, heuristic optimisation and monitoring techniques are applied to improve complex planning decisions at tactical and operational levels. The paper presents an integrated approach to product delivery planning and scheduling built on integration of these technologies. A business case in tactical and operational planning of deliveries is given in the paper. Cluster analysis of dynamic demand is described. The region clustering of customers is performed through multi-objective optimisation. Vehicle scheduling is introduced and performed for the routed solution.