2016
IWISH 2016 Proceeding
Hybrid optimisation-simulation approach for the design and operation of an urgent care centre
Authors: A.M. Aguirre, R. Pulido, L. G. Papageorgiou, A. García-Sánchez
Abstract
This paper presents an optimisation-simulation approach for the design and operation of an Urgent Care facility. The Urgent Care Centre (UCC) could be an answer to decrease overcrowding in Emergency Departments, which is a common problem around the World. Despite Urgent Care Centres being widely used in Anglo-Saxon countries they are almost inexistent in the majority of Eu- rope. A proper design of the UCC will increase its chances of doing well. This problem is focusing on the daily operation of unscheduled primary care needs that take place in an Urgent Care Centre. Unfortunately there are no tools for the design and operation of the UCC in the literature. The purpose of this work is to develop an optimization-simulation approach for the design and analysis of a new UCC facility that operates under certain uncertain conditions.
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